Automated email reminders - enabled but not dispatching

@tretief wrote:

Background:
Current version OJS 2.4.8.5, recently upgraded and switched to PHP7.3. However, our record shows automatic reminders last_run value are 2018-02-01 which matches the 2.4.8.2 upgrade date.

Request:
Any advice on why this could have occurred and how to fix this?

auto-reminder failure.png500×591 32 KB

Best.

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