@newone wrote:
When someone pays in OJS for a document, their transactions are recorded under Records in Subscriptions / Payments.
Well, someone paid for an article, and somehow their payment was flagged as suspicious (got the unusual PayPal activity email), but their payment was successful. But now, they are unable to download the document they document after payment. When they try to download the document, they are asked to pay again.
Is there a way to remedy this?
Newone
Posts: 1
Participants: 1