My journal recently updated to OJS 3.2.0.3. An editor sometimes runs into an issue of not being able to find a reviewer. I managed to fix it by using the journal manager users & roles interface to find the reviewer, open their profile and save it (in one case, I added interests, in another I did not thing except open and save.
Before: searching for the user either to directly add a reviewer or to enroll an existing user as a reviewer, starting from Add Reviewer, resulted in no one found if I searched on name.
After “editing” the profile: user found starting from Add Reviewer and searching for their name.
I am not sure how consistently this happens as the update was recent and these assignments are to papers that were under review before the upgrade.
Any ideas?
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