Hi everybody,
As a new user of OJS (version 3.3.0.7), I have run onto a problem with document upload in the review and revision steps of an OJS article submission. I am hoping some of you know how to solve this problem.
At the moment, I am getting OJS up and running for our student magazine. I have created different accounts for myself (author, reviewer, journal manager and editor), so I can test the whole process of submitting, reviewing, revising and accepting an article.
The following steps cause no problem:
- The author submits an article (note that the author is able to upload a document without problems),
- The journal manager assigns an editor,
- The editor assigns a reviewer,
- The reviewer accepts the review.
The problem occurs in the steps that follow. The reviewer performs the review in step 3 of the review process (step 3 is called Download & Review). In this step, there is an option (clickable button) for the reviewer to upload a document. The reviewer can upload the document in a pop-up window that appear after clicking on the button, either by drag-and-drop or selecting the document from the finder window. Both options do not work:
- With the drag-and-drop, the document can be dragged to the prescribed area and a green icon with plus sign appears next to the document. After dropping the document, it does not appear in the list.
- With the select option (clickable button), the finder window appear after clicking the button. The document can be selected in the finder window and there is an option to upload. The finder window disappears automatically when clicking the upload button. After these steps, the document does not appear in the list.
Note that the review process can be completed without uploading a document. I did this to test the further process. The same upload problem occurs when the author is asked to submit a revision to the article. The author has the option to upload a revised document and the exact problem as described above occurs here.
I hope this description is clear. Does anybody know how I can fix this issue? Let me know if you need additional information (like screenshots).
Thanks!
Kind regards,
Barbara
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