Description of issue or problem I’m having:
Journal Identifier BE15DA08-B7F8-414A-B249-ADACAFC7047B
Although Local Status and Lockss Status change to “Transferred” and “Agreement” a few days after I click Reset for each issue to be deposited, the Processing Status has never changed from “Unknown”. I’ve tried this several times over the past months.
Steps I took leading up to the issue:
We enabled the plugin, have the php ziparchive installed, and have a journal identifier.
What I tried to resolve the issue:
I searched for other users in the forum having similar issues. Several mentioned specific warning or error messages they had found in their logs. I was unable to find similar ones on my servers. I also looked for general httpd and mysql messages.
We’ve tried reseting the the status of each issue a few times with no change. I did so on 7/13/21 (and again today).
Application Version - e.g., OJS 3.1.2:
OJS 3.2.1.2, PN version 2.0.3.1
Additional information, such as screenshots and error log messages if applicable:
We have multiple valid URLs for our journals with redirects/rewrites and I wonder if that might be an issue: https://twj-ojs-tdl.tdl.org, Texas Water Journal, and Texas Water Journal (and their http corresponding http versions).
Here are portions of relevant logs:
[2021-07-13 17:47:29] Texas Water Journal
[2021-07-13 17:47:29] [Notice] Task process started.
[2021-07-13 17:47:29] [Notice] PLN Depositor executeActions started
[2021-07-13 17:47:29] [Notice] Depositor processing for Texas Water Journal.
[2021-07-13 17:47:29] [Notice] Getting service document.
[2021-07-13 17:47:30] [Notice] Processing deposit status updates.
[2021-07-13 17:47:30] [Notice] Processing updated content.
[2021-07-13 17:47:30] [Notice] Processing new content.
[2021-07-13 17:47:30] [Notice] Packaging content for deposit.
[2021-07-13 17:47:30] [Notice] Trying package deposit 1 (Issue: 121) (Local Status: [New], Processing Status: [Unknown], Lockss Status: [Unknown])
[2021-07-13 17:47:41] [Notice] Packaging for deposit 1 succeeded
…
[2021-07-13 17:55:27] [Notice] Sending deposits to the PKP PN.
[2021-07-13 17:55:27] [Notice] Trying transfer deposit 1 (Issue: 121) (Local Status: [Packaged], Processing Status: [Unknown], Lockss Status: [Unknown])
[2021-07-13 17:55:27] [Notice] Posting the Atom file to staging server for deposit 1 (Local Status: [Packaged], Processing Status: [Unknown], Lockss Status: [Unknown]) - (Url: [http://pkp-pln.lib.sfu.ca/api/sword/2.0/col-iri/BE15DA08-B7F8-414A-B249-ADACAFC7047B], AtomPath: [/ebs/ojs/files/twj/journals/17/pln/06570B09-BA99-4F25-9735-CE4C8C838199/06570B09-BA99-4F25-9735-CE4C8C838199.xml], Method: [PostFile])
[2021-07-13 17:55:29] [Notice] Posting the Atom file to staging server for deposit 1 succeeded
…
[2021-07-13 17:55:41] [Notice] Task process stopped.
[2021-07-14 17:48:29] Texas Water Journal
[2021-07-14 17:48:29] [Notice] Task process started.
[2021-07-14 17:48:29] [Notice] PLN Depositor executeActions started
[2021-07-14 17:48:29] [Notice] Depositor processing for Texas Water Journal.
[2021-07-14 17:48:29] [Notice] Getting service document.
[2021-07-14 17:48:29] [Notice] Processing deposit status updates.
[2021-07-14 17:48:29] [Notice] Trying status update for 1 (Issue: 121) (Local Status: [Transferred], Processing Status: [Unknown], Lockss Status: [Unknown])
[2021-07-14 17:48:30] [Notice] Processing status got for 1 → (depositedByJournal)
…
[2021-07-14 17:48:34] [Notice] Processing updated content.
[2021-07-14 17:48:34] [Notice] Processing new content.
[2021-07-14 17:48:34] [Notice] Packaging content for deposit.
[2021-07-14 17:48:34] [Notice] Sending deposits to the PKP PN.
[2021-07-14 17:48:34] [Notice] Task process stopped.
NOTE: I have looked for Lockss status updates in the logs and not found any, I don’t know if this is expected or not.
Thanks!
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