@Mila_Simakova wrote:
Hello,
I run a journal on OJS 3.0.2.After running some test submissions, I noticed that Authors do not receive notifications onces they submint an article, and most important, Reviewers do not receive notifications once they assigned. If I go to Submissions --> All Active --> "tested Article" --> More Information --> History, I can see that notification/reminder emails were sent (from journal editor account).
Then I sent a Reminder email for the same Reviewer of the same "tested Article", but from Admin account, and the email was delivered.
The accounts I tried to send notifications had roles of Journal Editor, Author, Reviewer and reader.
Can you please help me to find out the problem?
thank you
Posts: 1
Participants: 1