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After upgrade to OJS 3.3.0.3 - PHP Fatal error: Uncaught Exception: Could not convert selected objects

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Yesterday I upgraded OJS from 3.2.1.3 to 3.3.0.3 and today, I found the following PHP error in log:

[20-Feb-2021 09:14:59 America/New_York] PHP Fatal error:  Uncaught Exception: Could not convert selected objects. in /home/seisense/journal.seisense.com/lib/pkp/classes/plugins/ImportExportPlugin.inc.php:181
Stack trace:
#0 /home/seisense/journal.seisense.com/classes/plugins/PubObjectsExportPlugin.inc.php(397): ImportExportPlugin->displayXMLValidationErrors(Array, '<?xml version="...')
#1 /home/seisense/journal.seisense.com/plugins/importexport/crossref/CrossrefInfoSender.inc.php(124): PubObjectsExportPlugin->exportXML(Array, 'article=>crossr...', Object(Journal))
#2 /home/seisense/journal.seisense.com/plugins/importexport/crossref/CrossrefInfoSender.inc.php(66): CrossrefInfoSender->_registerObjects(Array, 'article=>crossr...', Object(Journal), 'articles')
#3 /home/seisense/journal.seisense.com/lib/pkp/classes/scheduledTask/ScheduledTask.inc.php(146): CrossrefInfoSender->executeActions()
#4 /home/seisense/journal.seisense.com/lib/pkp/plugins/generic/acron/PKPAcronPlugin.inc.php(257): ScheduledTask->execute()
#5 [internal function]: PKPAcronPlugin->shutdownFunction() in /home/seisense/journal.seisense.com/lib/pkp/classes/plugins/ImportExportPlugin.inc.php on line 181

I tried to validate and export the article using crossref XML export plugin but got the following validation error:

Validation errors:
Element '{http://www.crossref.org/schema/4.3.6}ORCID': This element is not expected. Expected is ( {http://www.crossref.org/schema/4.3.6}alt-name ).

Invalid XML:
<?xml version="1.0" encoding="utf-8"?>
<doi_batch xmlns="http://www.crossref.org/schema/4.3.6" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:jats="http://www.ncbi.nlm.nih.gov/JATS1" xmlns:ai="http://www.crossref.org/AccessIndicators.xsd" version="4.3.6" xsi:schemaLocation="http://www.crossref.org/schema/4.3.6 https://www.crossref.org/schemas/crossref4.3.6.xsd">
  <head>
    <doi_batch_id>_1613840732</doi_batch_id>
    <timestamp>1613840732</timestamp>
    <depositor>
      <depositor_name>xxxxx</depositor_name>
      <email_address>xxxxxxx</email_address>
    </depositor>
    <registrant>xxxxxx</registrant>
  </head>
  <body>
    <journal>
      <journal_metadata>
        <full_title>SEISENSE Journal of Management</full_title>
        <abbrev_title>SJOM</abbrev_title>
        <issn media_type="electronic">2617-5770</issn>
      </journal_metadata>
      <journal_issue>
        <publication_date media_type="online">
          <month>02</month>
          <day>03</day>
          <year>2021</year>
        </publication_date>
        <journal_volume>
          <volume>4</volume>
        </journal_volume>
        <issue>2</issue>
      </journal_issue>
      <journal_article xmlns:jats="http://www.ncbi.nlm.nih.gov/JATS1" xmlns:ai="http://www.crossref.org/AccessIndicators.xsd" publication_type="full_text" metadata_distribution_opts="any">
        <titles>
          <title>Appraising Public Value in the Public Sector: Re-evaluation of the Strategic Triangle</title>
        </titles>
        <contributors>
          <person_name contributor_role="author" sequence="first" language="en">
            <given_name>Malang B.S.</given_name>
            <surname>Bojang</surname>
            <ORCID>https://orcid.org/0000-0003-0041-269X</ORCID>
            <ORCID>https://orcid.org/0000-0003-0041-269X</ORCID>
          </person_name>
        </contributors>
        <jats:abstract xmlns:jats="http://www.ncbi.nlm.nih.gov/JATS1">
          <jats:p>Purpose- This article aims to address public value by assessing public programs and services' success in a more cost-effective way. The study also investigates how public managers and elected officials can use public value to guide their decisions on resource allocation to create value for the citizens.
Design/methodology- To meet this study's aims, Mark Moore’s strategic triangle is used as the framework for this study. This is a comprehensive framework that evaluates the performance of public sector programs and service delivery. Data for this study has been collected via a primary scoping of the literature on public value. Database searches were conducted in the Social Sciences Index, SCOPUS journals, ISI Social Sciences Citation Index, and Google Scholar.
Findings- From the investigation, the result indicates that public value is created by government or public managers in their daily transactions and by non-profit organizations that articulate their objectives and find popular support for the community's common good.                                                                                               
Practical implications- Arguably, public value management provides a necessary improvement to public management theories. It redefines the function of public sector managers in the provision of socially desirable outcomes through citizen engagement. As a progress appraisal tool in public organizations, it offers a broader and inclusive framework than the New Public Management (NPM).
Originality/value- This study's results contribute to the knowledge and literature of public value in the public sector.  The strategic triangle builds on the challenges and weaknesses of NPM and it aims at reshaping institutions to prioritize value creation for citizens.</jats:p>
        </jats:abstract>
        <publication_date media_type="online">
          <month>02</month>
          <day>03</day>
          <year>2021</year>
        </publication_date>
        <pages>
          <first_page>1</first_page>
          <last_page>10</last_page>
        </pages>
        <ai:program xmlns:ai="http://www.crossref.org/AccessIndicators.xsd" name="AccessIndicators">
          <ai:license_ref>https://creativecommons.org/licenses/by/4.0</ai:license_ref>
        </ai:program>
        <doi_data>
          <doi>10.33215/sjom.v4i2.551</doi>
          <resource>https://journal.seisense.com/index.php/jom/article/view/551</resource>
          <collection property="crawler-based">
            <item crawler="iParadigms">
              <resource>https://journal.seisense.com/index.php/jom/article/download/551/140</resource>
            </item>
          </collection>
          <collection property="text-mining">
            <item>
              <resource mime_type="application/pdf">https://journal.seisense.com/index.php/jom/article/download/551/140</resource>
            </item>
          </collection>
        </doi_data>
      </journal_article>
    </journal>
  </body>
</doi_batch>

Moreover, I suspect the usage stats are not updating as well.
Please help me to solve this issue.
Thanks

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Update OMP from 3.1.2.4 to 3.2.0.0

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Hello friends!

I have a problem with the process to upgrade OMP 3.1.2.4 to 3.2.0.0

First problem:

When i run upgrade.php in the end shows: DB: Column ‘publication_id’ cannot be null

I actived debug mode on

It shows:
UPDATE publication_formats as pf
SET publication_id = (
SELECT s.current_publication_id
FROM temp_publication_formats as tpf
LEFT JOIN submissions as s
ON (tpf.submission_id = s.submission_id)
WHERE pf.publication_format_id = tpf.publication_format_id
)
→ failed. Column ‘publication_id’ cannot be null
→ PKP-Database-Logger 1613733245.0274: 1048: Column ‘publication_id’ cannot be null

I search how to fix this problem on:

When i do this consult: ```

SELECT COUNT(*) FROM authors a LEFT JOIN submissions s ON (a.submission_id = s.submission_id) WHERE s.submission_id IS NULL;


show 0

then i run this consult: 

`SELECT` `pf.` `publication_id` `FROM ` `publication_formats` `` `pf` `LEFT JOIN submissions s ON (` `pf` `.submission_id
= s.submission_id) WHERE s.submission_id IS NULL;`

shows:
+----------------+
| publication_id |
+----------------+
|              0 |
|              0 |
|              0 |
|              0 |
|              0 |
|              0 |
|              0 |
|              0 |
|              0 |
|              0 |
|              0 |
|              0 |
|              0 |
|              0 |
|              0 |
|              0 |
+----------------+
16 rows in set (0.000 sec)

I dont know what i have to do

Second problem:
When i run upgrade.php 

Shows a lot messages: 
PHP Warning:  copy(/dados/press_public//presses/1//monographs/595/simple/cover.jpg): failed to open stream: No such file or directory in /srv/www/sistema/teste5/lib/pkp/classes/file/FileManager.inc.php on line 181

When its happens, a lot of images disappear of files_dir and the page web doesnt have imagens

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Cambiar de Idioma OHS

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Estoy instalando OHS y requiero instalar el idioma de español, alguien me puede ayudar?

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Publication_id cannot be nulled

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Hello sir. I got this error while run upgrade from version 3.2.1.4 to 3.3.0.3

[data: dbscripts/xml/upgrade/3.2.0_versioning.xml] ERROR: Upgrade failed: DB: SQLSTATE[23000]: Integrity constraint violation: 1048 Column 'publication_id' cannot be null (SQL: UPDATE publication_formats as pf SET publication_id = ( SELECT s.current_publication_id FROM temp_publication_formats as tpf LEFT JOIN submissions as s ON (tpf.submission_id = s.submission_id) WHERE pf.publication_format_id = tpf.publication_format_id ) )

So can you share hpw to fix this issue?

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PHP Fatal error: Uncaught PDOException: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry

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Hi,
I have the following error in my php error log. Please let me know what is this about and how to resolve this issue. I received this error for the first time.
OJS 3.3.0.3
PHP : 7.14

[20-Feb-2021 14:42:08 America/New_York] PHP Warning:  session_destroy(): Session object destruction failed in /home/seisense/journal.seisense.com/lib/pkp/classes/session/SessionManager.inc.php on line 76
[20-Feb-2021 14:42:09 America/New_York] PHP Warning:  session_destroy(): Session object destruction failed in /home/seisense/journal.seisense.com/lib/pkp/classes/session/SessionManager.inc.php on line 76
[20-Feb-2021 14:42:09 America/New_York] PHP Warning:  session_destroy(): Session object destruction failed in /home/seisense/journal.seisense.com/lib/pkp/classes/session/SessionManager.inc.php on line 76
[20-Feb-2021 14:42:09 America/New_York] PHP Fatal error:  Uncaught PDOException: SQLSTATE[23000]: Integrity constraint violation: 1062 Duplicate entry 'a26f4cc44a8a2557a28a3a8514688483' for key 'sessions_pkey' in /home/seisense/journal.seisense.com/lib/pkp/lib/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php:115
Stack trace:
#0 /home/seisense/journal.seisense.com/lib/pkp/lib/vendor/doctrine/dbal/lib/Doctrine/DBAL/Driver/PDOStatement.php(115): PDOStatement->execute(NULL)
#1 /home/seisense/journal.seisense.com/lib/pkp/lib/vendor/laravel/framework/src/Illuminate/Database/Connection.php(489): Doctrine\DBAL\Driver\PDOStatement->execute()
#2 /home/seisense/journal.seisense.com/lib/pkp/lib/vendor/laravel/framework/src/Illuminate/Database/Connection.php(664): Illuminate\Database\Connection->Illuminate\Database\{closure}('INSERT INTO ses...', Array)
#3 /home/seisense/journal.seisense.com/lib/pkp/lib/vendor/laravel/framework/src/Illuminate/Database/Connection.php(631): Illuminate\Database\Connection->runQueryCallback('INSERT INTO ses...', Array, Object(Closure)) in /home/seisense/journal.seisense.com/lib/pkp/lib/vendor/laravel/framework/src/Illuminate/Database/Connection.php on line 671

Thanks

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Upgrading ojs3.2.1.2 to ojs3.3.0.3 "Impossible to create the root directory"

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Hi;
I have tried to upgrade ojs3.2.1.2 to ojs3.3.0.3. I followed all the steps in the upgrade manual so once I started to upgrade database I got this error

ERROR: Upgrade failed: DB: Impossible to create the root directory “//*/uploads”. mkdir(): Permission denied

Any suggestions please
Kind Regards,

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Grouping articles by keyword (clickable keywords)

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Hi!

In OJS (I’m now running 3.2.*), when a new article is submitted (but also during the editorial management phase) keywords can be attached to the article. I’m talking about the keywords that are controlled by the Keywords setting at the Journal management level > Settings > Workflow > Submission > Metadata > Keywords (where they can be enabled / disabled). These keywords are then visible when viewing a given article (as Keywords: foo, bar).

However, these keywords are not clickable. Is there a way to make keywords clickable as a way of creating a browseable list of articles that share the same keyword(s)?

An alternative seems to be the use of Categories, adjusting the “Browse Block” plugin of course and the respective sidebar. A key difference (between Keywords and Categories) being that the former is completely user-defined and the latter only user-selectable out of an admin-defined list. And also that converting an existing body of keywords to categories (in the DB) would be work.

I might be missing something obvious (I hope that’s the case) but any hint would be appreciated :slight_smile:

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Upgraded to 3.2.1.2; email template and language change issue(s)

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We’re on 3.2.1.2 and we’re seeing two issues which may be related.

(1) Some email templates are in the wrong language, as per picture below. I tried the Settings → Website → setep → Languages → “Reload defaults” trick as described elsewhere, which fixed some templates (which had line-noise-like text) but not all of them.

(2) I attempted to solve the problem (on DEV) by switching to a new language and back again, figuring that this would flush all the template emails. It gave me this error:

[Mon Feb 22 14:48:08.046563 2021] [php7:error] [pid 23265] [client 10.31.2.208:55454] PHP Fatal error: Uncaught Exception: DB Error: Duplicate entry
‘2-gd_GB-givenName-0-0’ for key ‘user_settings.user_settings_pkey’ Query: INSERT INTO user_settings (user_id, locale, setting_name, setting_value, s
etting_type)\n\t\t\t\t\t\tSELECT DISTINCT us.user_id, ?, ?, us.setting_value, ‘string’\n\t\t\t\t\t\tFROM user_settings us\n\t\t\t\t\t\tWHERE us.setti
ng_name = ? AND us.locale = ? AND us.user_id = ? in /var/www/ojs/lib/pkp/classes/db/DAO.inc.php:703\nStack trace:\n#0 /var/www/ojs/lib/pkp/classes/db
/DAO.inc.php(231): DAO->handleError(Object(ADODB_mysqli), ‘INSERT INTO use…’)\n#1 /var/www/ojs/lib/pkp/classes/user/UserDAO.inc.php(605): DAO->upda
te(‘INSERT INTO use…’, Array)\n#2 /var/www/ojs/lib/pkp/controllers/grid/admin/languages/AdminLanguageGridHandler.inc.php(370): UserDAO->changeSiteP
rimaryLocale(‘en_US’, ‘gd_GB’)\n#3 /var/www/ojs/lib/pkp/classes/core/PKPRouter.inc.php(391): AdminLanguageGridHandler->setPrimaryLocale(Array, Object
(Request))\n#4 /var/www/ojs/lib/pkp/classes/core/PKPComponentRouter.inc.php(257): PKPRouter->_authorizeInitializ in /var/www/ojs/lib/pkp/classes/db/D
AO.inc.php on line 703, referer: https://vuwunicoojst003.ods.vuw.ac.nz/index/admin/settings

Thats:

INSERT INTO user_settings (user_id, locale, setting_name, setting_value, setting_type)
SELECT DISTINCT us.user_id, ?, ?, us.setting_value, ‘string’
FROM user_settings us
WHERE us.setting_name = ? AND us.locale = ? AND us.user_id = ?

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404 not found every 24 hour

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Hi

anyone know and can help me?
my jurnal site not found 404 every 24 hour
the following some methode i was tried:

  1. Switch to higher PHP Version 7.3
  2. Upgrade to new version OJS 3.2.1.4
  3. UPdate htaccess, my server use apache

please help me

thank you so much

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Planning tool plugin

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Hi! In our editorial board, we are looking for ways to collaboratively organize future thematic issues online, where there are no manuscripts to be submitted yet. Instead of using yet another platform, it would be great to be able to do this within OJS itself. We’ve been abusing the Issues >> Issue Data >> Description text field, but that’s hardly ideal and very fragile. I’ve already looked for plugin that would provide very simple and generic “Discussion-Board with File-Attachment”-style functionality but was not successful. Any suggestions?

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Looking for translation help for OpenID Plugin

Can an editor change email template when assigning reviewers?

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Hi,

I hope you are all safe and well!! These are questions, but could be read as feature requests as well :slight_smile:

Can an editor have access to and choose between several email templates, e.g. when assigning reviewers?

Also, it is great that editors get to modify the body of the email before an invitation is sent, but it would mightily useful to also be able to modify the subject of the email.

Kind regards,

Etiene

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Login plugin OJS3 x

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Hi id like to know if there’s any plugin i can use to have a login system on the sidebar. I have the OJS 3.3.0
Thank you in advance

2017-07-25_15-25-59

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Manuscript theme problem with OJS 3.2.1.4 upgrade

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Hi,
We just upgraded to OJS 3.2.1.4 on our test system and a stylesheet is throwing a 500 error.
I think this is from the manuscript theme (v. 1.0.3.1) as when I use the default theme there is no error.

In the error log there are a number of notices:
PHP Notice: Trying to access array offset on value of type null in /var/www/sites/ojs3-sandbox/anserj/lib/pkp/lib/vendor/wikimedia/less.php/lib/Less/Parser.php on line 1927

Then the error:

PHP Fatal error:  Uncaught Less_Exception_Parser: File `../../default/styles/fonts/notoSerif.less` not found. in index.less in /var/www/sites/ojs3-sandbox/anserj/lib/pkp/lib/vendor/wikimedia/less.php/lib/Less/Parser.php:2793
Stack trace:
#0 /var/www/sites/ojs3-sandbox/anserj/lib/pkp/lib/vendor/wikimedia/less.php/lib/Less/Parser.php(471): Less_Parser->Error('File `../../def...')
#1 /var/www/sites/ojs3-sandbox/anserj/lib/pkp/lib/vendor/wikimedia/less.php/lib/Less/Tree/Import.php(275): Less_Parser->parseFile('../../default/s...', '../../default/s...', true)
#2 /var/www/sites/ojs3-sandbox/anserj/lib/pkp/lib/vendor/wikimedia/less.php/lib/Less/Tree/Import.php(198): Less_Tree_Import->ParseImport('../../default/s...', '../../default/s...', Object(Less_Environment))
#3 /var/www/sites/ojs3-sandbox/anserj/lib/pkp/lib/vendor/wikimedia/less.php/lib/Less/Tree/Ruleset.php(248): Less_Tree_Import->compile(Object(Less_Environment))
#4 /var/www/sites/ojs3-sandbox/anserj/lib/pkp/lib/vendor/wikimedia/less.php/lib/Less/Tree/Import.php(279): Less_Tr in /var/www/sites/ojs3-sandbox/anserj/lib/pkp/lib/vendor/wikimedia/less.php/lib/Less/Parser.php on line 2793

I tried to downgrade the manuscript theme to the one in the plugin gallery. It seemed to work but when going to the installed plugin page the php error log spit out:
You are trying to downgrade the product “defaultManuscript” from version [1.0.3.1] to version [1.0.3.0]. Downgrades are not supported.

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Calendario de Asesorías, Certificaciones y Publicaciones en línea 2021

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Con la finalidad de brindar apoyo a los usuarios de OJS, proponemos el siguiente calendario de asesorías virtuales sin costo y certificaciones con costo para todo aquel que desee consultar alguna duda con respecto al uso técnico de la plataforma OJS o sobre el proceso editorial de la revista dentro de la plataforma.

Nota:

A continuación se describen las políticas de acceso y uso en las diferentes salas virtuales para las asesorías y certificaciones. Lea cuidadosamente las siguientes pautas para mejorar la experiencia con los presentadores y el tema seleccionado.

  • Verifique el horario de la sesión con su horario local, puede haber una diferencia de horario de acuerdo a su país.
  • Siga las instrucciones de registro para la sesión deseada.
  • Registre la fecha y horario del evento en una agenda electrónica como Google Calendar u Outlook, esto ayudará a recordar su participación.
  • El día de la sesión, le sugerimos que se conecte con al menos 10 minutos de antelación.
  • Al inicio de la sesión, le sugerimos que se presente con los demás asistentes, puede saludar a los demás con su nombre completo, la institución donde labora y el país desde donde se conecta.
  • Una vez que el presentador haya iniciado la sesión, le pedimos que mantenga su micrófono desactivado, esto le ayudará al presentador tener una sesión fluida con el resto de los asistentes.
  • Durante la sesión, el presentador le dará las indicaciones para una correcta comunicación y resolución de dudas.
  • Las sesiones serán grabadas y puestas a disposición bajo una licencia Creative Commons CC-BY, esto ayudará a dar una difusión del material.

Registro

Para poder asistir a las asesorías, es necesario que haga su Registro a cada una de las sesiones en las que desea participar.

Grabaciones

Cada una de las sesiones será grabada y posteriormente publicada con licencia CC-BY en PKP Community Forum , bajo el título de “Biblioteca Digital - Asesorías en línea”.

Para mayor información, favor de enviar correo a servicios@escire.net

Licencia Creative Commons Esta obra está bajo una Licencia Creative Commons Atribución 4.0 Internacional

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OAI problems with OJS 3.1.2

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Hi, everyone

I have a journal on an OJS 3.1.2, and recently got a message from Dialnet telling that they have been unable to take the journals data through OAI, they think there is a problem with page numeration.

I checked out the service using OAI-PMH tool, and I got some errors


All I got from PHP errors log are some warnings:

PHP Warning: Declaration of DRIVERDAO::setOAI(&$oai) should be compatible with PKPOAIDAO::setOAI($oai) in …/plugins/generic/driver/DRIVERDAO.inc.php on line 19
PHP Warning: Declaration of CustomBlockPlugin::getBlockContext() should be compatible with BlockPlugin::getBlockContext($contextId = NULL) in …/plugins/generic/customBlockManager/CustomBlockPlugin.inc.php on line 134
PHP Warning: Declaration of JournalOAI::sets($offset, $limit, &$total) should be compatible with OAI::sets($offset, &$total) in …/classes/oai/ojs/JournalOAI.inc.php on line 230
PHP Deprecated: Non-static method PKPRequest::getSite() should not be called statically in …/classes/oai/ojs/JournalOAI.inc.php on line 42
PHP Deprecated: Non-static method PKPRequest::_checkThis() should not be called statically in …/lib/pkp/classes/core/PKPRequest.inc.php on line 529
PHP Deprecated: Non-static method Request::getJournal() should not be called statically in …/classes/oai/ojs/JournalOAI.inc.php on line 43

I already try some of the advices i found in similar posts, but it didn’t work. Any ideas on how can I fix this problem?

Thank you in advance.

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[OJS 3.2.1-4] Cannot edit contributor: Failed Ajax request or invalid JSON

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Hi

I recently upgraded to OJS 3.2.1-4 and can no longer edit contributors.

No matter what role or submission stage they are in, I get an error: “Failed Ajax request or invalid JSON returned.”

I’m running CentOS 7 with PHP 7.4.15 with nginx/fastCGI.

My php error logs show:

2021/02/23 12:32:34 [error] 21320#0: *121442 FastCGI sent in stderr: "PHP message: PHP Fatal error:  Cannot redeclare smarty_modifier_date_format() (previously declared in /var/www/ojs-dev/lib/pkp/lib/vendor/smarty/smarty/libs/plugins/modifier.date_format.php:29) in /var/www/ojs/lib/pkp/lib/vendor/smarty/smarty/libs/plugins/modifier.date_format.php on line 29" while reading response header from upstream, client: 123.123.123.123, server: domain.tld, request: "GET /index.php/nab/$$$call$$$/grid/users/author/author-grid/edit-author?submissionId=17&publicationId=18&authorId=58&_=4614043985870 HTTP/1.1", upstream: "fastcgi://127.0.0.1:9000", host: "domain.tld", referrer: "https://domain.tld/index.php/journal/workflow/index/17/3"

Edit: I found the problem - I ran the upgrade out of a different folder. If I go back there it works.

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Help with Files_dir location

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I have tried /[name of file]

I need help to get the correct path to the location of the file

Thank you

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Visibility of email addresses on notifications?

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Hello,
I am new to OJS so apologies if this is an easy question., but I have not been able to resolve it so far.
We use OJS 3.1 and have found that when editors send a notification to authors, they cannot edit (or even see) the email address to which the notification will be issued. This means they do not have a chance to catch any errors arising if the author’s address is wrong (for example if the author has updated their user account email address after the article metadata was created, and the notification goes to the old obsolete address stored in the metadata, then the notification never reaches the author). Is there any way to give the editor visibility of the email “to:” address, and ideally the ability to overwrite it with correct address if they know it’s wrong?
Thank you very much for any information!
Best,
James Rice

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PDF viewer OJS3 x

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Hello I want to see my PDF like this

Screen Shot 2021-02-23 at 9.02.24 AM

But every time i click on the PDF section it shows like that in full screen
Screen Shot 2021-02-23 at 9.03.30 AM

What can I do, any help?

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